Dec
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Spenser
After-Hours AI Intake
Why first response wins when buyers are shopping in batches, and what happens after 5pm.
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AI, automation, and building tools worthy of our time.
Nov
•
Spenser
Replacing BPO Teams with Pre-Defined Workflows
Why codifying your playbooks beats outsourcing and how to make the shift.
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Oct
•
Spenser
The Hidden Cost of Manual Data Entry
How ops teams lose 30-40% of their time to cleanup and what it really costs.
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Sep
•
Spenser
Why AI Projects Fail
Why 90-95% of enterprise AI pilots fail, based on MIT research.
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Aug
•
Spenser
Operationalizing AI Scribes in Ops Teams
A blueprint for deploying agentic workflows starting with the highest-friction handoffs across operations.
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